PRIVACY POLICY / TERMS & CONDITIONS

Privacy Policy

Effective Date: January, 2025

Duprty is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it.

1. Information We Collect

When you interact with our website, contact forms, or booking process, we may collect:

Name
Email address
Phone number
Location
Booking preferences

2. How We Use Your Information

We only use your contact information to communicate with you directly — for example, to respond to your messages, confirm bookings, share check-in details, or provide support during your stay.

Your phone number and email are used strictly for conversational purposes related to your reservation. We do not use your information for marketing or promotional campaigns.

3. SMS Communications

By providing your phone number and opting in, you may receive SMS messages from Duprty for the sole purpose of responding to your inquiries and communicating about your reservation.

Example:
"Hi! Yes, your reservation is confirmed.
Regarding your question, we do have extra towels in the room.
Do you need extra sheets as well? How many of you are coming? Reply STOP to opt out of SMS messaging at any time."

4. Message Frequency

Message frequency may vary depending on the type of communication. We will only respond to your questions and clarify any information you might need.

5. Message & Data Rates

Standard message and data rates may apply, depending on your mobile carrier and pricing plan.

Fees may vary for domestic and international messages.

6. SMS Consent and Opt-In Methods

You may opt in to receive SMS from Duprty through:

A conversation with our team (verbal consent)
Submitting an online form

SMS consent is NOT shared with third parties or affiliates for marketing purposes.

7. Opt-Out & Support

You can opt out anytime by replying STOP to any SMS you receive.

Alternatively, you can contact us directly at (904) 892-5489 or support@duprty.com to request removal from our messaging list.
For help, reply HELP, email us at support@duprty.com, or contact us at (904) 892-5489.

If you prefer not to receive SMS, simply do not check the SMS consent box on our forms.

8. Sharing of Information

Your personal data is never sold. We may share it only with:

Internal team members
Trusted third parties (e.g., cleaning, maintenance providers) for operational purposes
Legal authorities, if required by law
The SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes

9. Your Rights

You have the right to:

Request access, correction, or deletion of your personal data
Withdraw your communication consent
Request information on how we use and store your data

To make a request, contact: support@duprty.com or contact us at (904) 892-5489

10. Security

We implement security measures to protect your data from unauthorized access, loss, or misuse.

Terms & Conditions

Effective Date: January, 2025

These Terms and Conditions govern your use of Duprty’s website and services. By opting in, you agree to the terms below.

1. Services

Duprty offers fully furnished residences for mid to long-term stays. All reservations are subject to availability and internal approval.

2. Conversational Text Messages

By opting in, you agree to receive Conversational text messages that include booking, property, account or reservation and check-in/out instructions.

By providing your phone number and opting in, you may receive conversational text messages from Duprty for the sole purpose of responding to your inquiries and communicating about your reservation.

Message frequency may vary depending on the type of communication. We will only respond to your questions and clarify any information you might need.

The SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

3. Opt-Out and Support

You can opt out anytime by replying STOP to any SMS you receive.

If you prefer not to receive SMS, simply do not check the SMS consent box on our forms.

4. Booking Process

Reservations are confirmed only after acceptance, agreement signing, and payment. Rates and availability may change at any time.

5. Guest Responsibilities

Guests must:

Follow property rules
Use the property respectfully
Be aware that unauthorized subletting or illegal activity is prohibited

6. Cancellations

Cancellation terms will be defined in each lease or rental agreement.

7. Liability

Duprty is not responsible for:

Personal items lost or damaged during stays
Disruptions in utility services beyond our control

8. Changes to These Terms

We may update this policy at any time. Updates will be published at www.duprty.com/privacypolicy.

📧 Contact Us
If you have any questions about our policies, contact us at: support@duprty.com